Q1: Do you support OEM/ODM? A1: Yes. We can print your logo on the products. Q2: About sample. A2: In Normal time the Samples will be ready in 7 days, and 10-20 days for OEM/ODM order.Sample fees and shipping cost will be charged, but would be returned after bulk order placed. Q3: What's the delivery time? A3: We can deliver within 7 days for wholesale orders ,and 25-45 days for OEM/ODM (depends on the quantity). In case of delay, we will keep you informed about the status and solutions in advance . Q4: What is the minimum order? A4: No MOQ for wholesale (1 pc accepted), and 3000pcs/design for OEM/ODM. Q5: What is your terms of payment? A5: Alibaba Trade Assurance, L/C.TT100%. Q6: Can you lower the shipping cost ? A6: our always choose the cheapest and safest courier when calculating the shipping cost for you. Although we have partnership with shipping companies ,we can't keep lowering the cost since it's not us who take the money. If you think it's expensive for you. you can always make your own choice. Q7: Return Policy. A7: If you want to exchange the items received, you must contact us within 7 days upon receipt of the items. The items returned should be kept in their original status and you should pay the additional shipping fees incurred.